Kitchen Island Table Coaster Large Scale Kitchen Island in a Buttermilk and Cherry Finish
Kitchen Island Table Coaster Large Scale Kitchen Island in a Buttermilk and Cherry Finish
Such a beautiful island. We just built a new
home and found that a lot of our furniture from our other home, was not
going to work in this home, so I started hunting for something with
storage and that could be used as a kitchen table. I had my eye on this
for a long time and was hesitant to order something on line that was so
heavy.
When we received it, the delivery man was wonderful and brought
it into my kitchen and got rid of all the packing. It weighs a few
hundred pounds. When I went to put the top on and handles, I realized
that the whole pack for handles, screws, etc. was missing.
Luckily I
remembered a review from someone who said to look for the shelf hidden
under the island (thank you, I don't think I would have ever thought to
look there). I called the company and the first representative took all
the information and said she would have to forward it to another
department and it would take several days for them to follow up (I
thought that was ridiculous, wasn't "she" customer service) I was
patient and waited for them to call or email me. When neither happened I
called the company again the following week, and the same procedure,
this time they transferred me over to the department that would handle
it.
Yep, you guessed it, they had no record of my request. This Rep took
all the information again and because it was a Friday and late in the
afternoon, she would not be able to get my missing parts out any sooner
than Monday (now that is a week and a half after I originally called
them). They finally arrived that Friday and all went well when I had
someone give me a hand to lift the top on the island. It is very heavy
and you will need two people to accomplish that.
My 12 year old grandson
got underneath to put the screws into the top and we just tightened
them.
